Terms & Conditions
Introduction
Welcome to Earth Naturals. These Terms and Conditions (“Terms”) govern your access to and use of our website (www.earthnaturals.in), including any content, functionality, and services offered through it. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site or services.
1. General Information
Earth Naturals is an online store offering a range of natural and homemade food products, including pickles, sauces, and other natural items. All products are prepared with care and in compliance with food safety standards.
We reserve the right to modify, update, or discontinue any part of our website or services at any time without prior notice.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian. If you are using the website on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
3. Product Information
We make every effort to display our products as accurately as possible, including ingredients, packaging, and pricing. However, minor variations in color, texture, or flavor may occur as our products are handmade and made from natural ingredients.
All descriptions and information provided are for general informational purposes and may be subject to change without notice.
4. Orders & Payments
All orders placed through our website are subject to acceptance and availability.
Prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
Payments must be made through the secure payment gateways provided on our site.
Once your order is confirmed, you will receive an email acknowledgment with the details of your purchase.
We reserve the right to refuse or cancel any order if fraud, unauthorized transactions, or other violations are suspected.
5. Shipping & Delivery
We aim to process and dispatch all orders within the estimated delivery period mentioned on our website. However, delays may occur due to external factors such as logistics issues or weather conditions.
Earth Naturals is not responsible for delays beyond our control. Once the order is shipped, tracking details will be provided to you.
6. Returns & Refunds
Due to the perishable nature of our food products, we do not accept returns once the product is delivered, except in the case of:
Damaged, defective, or expired products upon arrival.
Incorrect product received.
If such an issue occurs, please contact us within 48 hours of delivery with supporting images at mail@earthnaturals.in. We will review the complaint and process a replacement or refund where applicable.
7. Intellectual Property
All content on this website — including text, images, logos, designs, and product names — is the property of Earth Naturals and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content from this website without our prior written permission.
8. User Conduct
By using our website, you agree not to:
Use the site for any unlawful purpose.
Upload or transmit viruses or harmful code.
Interfere with the site’s functionality or security.
Post misleading, false, or defamatory content about the brand or products.
9. Limitation of Liability
Earth Naturals shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
All products are made with natural ingredients; however, users are responsible for reviewing ingredient details and ensuring they are not allergic to any listed items.
10. Privacy Policy
Your personal data and payment information are handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [your city/state], India.
12. Contact Information
For questions, feedback, or complaints regarding these Terms, please contact us at:
📧 mail@earthnaturals.in
🌐 www.earthnaturals.in
🏠 Kesali, Madhya Pradesh, India, 470235