Shipping Policy

Last Updated: 29-12-2025

At Earth Natural, we aim to deliver fresh, high-quality natural food products to your doorstep in a timely and safe manner. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website www.earthnaturals.in.

1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Since our products are freshly prepared and packed, processing times may vary slightly during high-demand periods.

2. Shipping Locations

Currently, Earth Natural ships across India.
We do not offer international shipping at this time.

3. Shipping Charges

• Shipping charges (if applicable) are calculated at checkout based on your delivery location, order weight, and courier partner.

• Any promotional free-shipping offers will be clearly mentioned on the website or during checkout.

4. Estimated Delivery Time

• Metro Cities: 3–5 business days

• Non-Metro / Remote Areas: 5–8 business days

Delivery timelines are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or regional restrictions.

5. Shipping Partners

We work with reliable third-party courier and logistics partners to ensure safe and timely delivery of your orders.
Once your order is shipped, tracking details will be shared via email or SMS.

6. Delivery Responsibility

• Please ensure that the shipping address and contact details provided at checkout are accurate and complete.

• Earth Natural will not be responsible for delays or failed deliveries caused by incorrect address details, unavailability of the recipient, or refusal to accept delivery.

7. Damaged or Missing Items

If you receive:

• A damaged package

• A leaked product

• A missing item

please contact us within 48 hours of delivery with your order number and clear photos/videos at mail@earthnaturals.in.
After verification, we will arrange a replacement or resolution at our discretion.

8. No Shipping Delays Compensation

Earth Natural is not liable for any compensation, refund, or replacement due to delays caused by:

• Courier partners

• Natural calamities

• Government restrictions

• Unforeseen logistical issues

9. Undelivered or Returned Shipments

If an order is returned to us due to:

• Incorrect address

• Repeated delivery attempts failing

• Customer refusal

reshipping charges will be borne by the customer. No refunds will be issued in such cases.

10. Contact Information

For shipping-related questions or support, please contact:

Earth Natural
📧 mail@earthnatural.in
🌐 www.earthnaturals.in
📞 +91-8889014888 

11. Policy Updates

Earth Natural reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.