Refund & Return Policy
Last Updated: 11 Nov 2025
At Earth Natural, we take pride in delivering high-quality, homemade, and natural food products made with care, authenticity, and freshness. Each product is carefully prepared, packed, and shipped to ensure it reaches you in the best condition.
Because our items are perishable food products, we do not offer any return, exchange, or refund policy once the order has been placed or delivered.
1. No Return or Exchange Policy
All our products — including pickles, sauces, and other food items — are non-returnable and non-refundable due to hygiene and food safety reasons.
Once a product is delivered, we cannot accept it back under any circumstances, whether opened or unopened.
2. Damaged or Wrong Product Delivery
In the rare event that you receive:
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A damaged product,
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A wrong item, or
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An expired product,
please contact us within 48 hours of delivery with your order number and clear product images at support@earthnaturals.in.
Our team will review your request and, if eligible, arrange a replacement or refund at our discretion.
3. Purchases via Amazon or Flipkart
If you wish to have the option of returns or refunds, we recommend purchasing our products through our official listings on Amazon or Flipkart.
Those platforms follow their own return and refund policies, which may differ from ours.
👉 You can find the purchase links to Amazon and Flipkart on the footer section of our website.
4. Cancellation Policy
Orders placed through our website cannot be canceled once confirmed, as our products are made and packed fresh to order.
If an order is canceled before processing (in special cases), any refund decision will be made solely at the discretion of Earth Natural management.
5. Contact Information
For any refund-related inquiries or product concerns, please contact us at:
📧 mail@earthnatural.in
🌐 www.earthnaturals.in
📞 +91-8889014888
Earth Natural
Kesali, Madhya Pradesh, India, 470235
6. Our Commitment
While we do not offer direct returns, Earth Natural ensures that every order meets our strict quality standards before dispatch.
Your satisfaction and trust are our top priorities, and we strive to deliver products that meet your expectations every time.